Privacy Policy

Effective Date: 1st May 2026

At The Boundary Cricket HUB, we are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, and protect your information when you engage with our coaching services.

Information we collect

We may collect and process the following types of personal information:

Personal Details: Name, date of birth, gender
Contact Information: Phone number, email address, home address
Emergency Contact Details: Name and contact number of a parent/guardian or emergency contact
Medical Information: Any relevant health conditions, injuries, or allergies
Payment Information: Billing details (processed securely via third-party providers)
Participation Data: Attendance records, performance notes, and coaching assessments
Media Content: Photos and videos taken during training sessions or events (with consent)

How we use your information

We use your data to:

Deliver and manage cricket coaching sessions
Communicate schedules, updates, and important information
Ensure participant safety and respond to medical needs
Process payments and maintain financial records
Improve coaching programs and track player development
Promote our services (only with appropriate consent for media use)

Sharing your Information

We do not sell your personal data. We may share your information with:

Coaches and staff for training and safety purposes
Payment processors for secure transactions
Legal or regulatory authorities if required by law

All third parties are required to respect your data and handle it securely.

Data Storage and Security

We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse, including:

Secure digital storage systems
Password-protected databases
Restricted access to sensitive information

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (where applicable)
Withdraw consent for marketing or media use
Lodge a complaint with a data protection authority

To exercise these rights, please contact us using the details below.

Children's Privacy

As our services often involve minors, we require consent from a parent or guardian before collecting personal data from individuals under 18. We take extra care to protect children's information.

Photos and Videos

We may take photos or videos during coaching sessions for training or promotional purposes. These will only be used with prior consent from players or their parents/guardians.